Returns & Exchanges
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We want you to be 100% satisfied with your purchase and stand by the quality of our products. Should you for any reason be unhappy with your purchase we will promptly issue a refund to your credit card or exchange an unsatisfactory product for another one. Please follow these simple guidelines to process your return.
- Products must have been purchased directly from DNA EGF Renewal (through our website or 800
number. We cannot accept returns of products purchased from other retail outlets. Please return
those to the store where purchased.)
- Products must be returned within 45 days of order date.
- Please include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s).
- We cannot accept returns on overly used products.
- Original shipping and handling charges are non-refundable.
Please ship returns or exchanges to us at:
DNA EGF Renewal
165 Castilian Drive
Goleta, CA 93117
Should you have any questions or concerns, please contact Customer Service at 877.411.5476 or contact us here.
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